A Business is Only as Strong as Its Team: Part Two: Building Your Team

Startup Stock PhotosAs discussed in my last blog, a business is only as strong as its team, I shared with you why having a strong team is so vital to your business’s success. Once we as business owners understand the value of a strong team, the natural next step is how to create that team and how to measure its success.

There are several key elements to building and measuring a strong team—from defining roles, ensuring communication, to celebrating successes and measuring progress. I’ve outlined four key elements that you’ll need to consider in building a successful team. 

  1. Define and Value Roles

In addition to a job description, ensure your staff have their responsibilities clearly outlined. Clearly defining what it is the team member is responsible for, as well as how it plays a part in the overall company, will help in understanding the value their position plays in the overall growth of your company.   

  1. Openly Communicate

Open, or two-way, communication is a key aspect in running a successful business. Your employees rely on you to communicate your expectations to them and to provide any information or training that may be required.

From a feedback and measurement perspective, communication is key. Create not only an onboarding document which outlines your expectations, but also develop a feedback mechanism for them to communicate their progress or any difficulties they may be experiencing. You can establish weekly or daily meetings with them and ask them to create a report, which gives you an overall perspective on how they are progressing and managing tasks. 

  1. Celebrate Success/Embrace Failure

If an employee or team accomplishes something in the workplace, celebrate it! No, you don’t have to throw a big party with cake, streamers and balloons, but even the simplest recognition like a personalized email acknowledging their accomplishment can go a long way.

However, if mistakes happen, use them as a learning opportunity not just for that individual, but also for the entire team. As a business owner, it’s essential not to place blame or point fingers when something goes wrong. The goal of your team is to work towards the future of the business, so learning from mistakes should make for a valuable lesson moving forward.

  1. Collaborate

A team is non-existent without collaboration. Collaboration can be achieved in many ways – through effective communication, sharing of knowledge, and peer support. Ensure you have built in opportunities for collaboration, which might be regular team meetings, in-house lunch and learns, one-on-one meetings, etc.

Roles often collide and allow employees to work synonymously together. If we think back to the restaurant analogy, a cook would not be able to plate food without clean dishes, nor could a server serve the food if the tables are not cleared.

Lastly, team building and measurement is an ongoing process in which you play a vital part. Allow yourself the time to invite your team to share in your goals and help you achieve them. Just as no man is an island unto himself, no company can be built without a strong team.

 

What do you and your team hope to accomplish for the remainder of the year?

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Silent Leadership

quiet.jpgWhen most people are asked the question, “what makes a great leader?” the responses are predictable, with a list of qualities that most often includes confidence, charisma, and energy. But there is a whole other type of leader that tends to be forgotten: the silent leader.

What exactly is quiet leadership? Simply put, it is the ability to inspire, motivate, and encourage through action instead of words. While a boisterous leader may have the right effect in some cases, they are certainly not the right fit for every company or team. Fortunately, anyone can adopt a quiet leadership style by practicing a few important behaviours that I’ve detailed below:

  1. Effective Listening
    • An ability to listen to others and actually hear what is said will ensure everyone feels respected and has ownership in the work of the company.
  2. Honesty
    • To be a successful quiet leader, your employees must trust you implicitly. Being truthful will ensure loyalty from your followers.
  3. Transparency
    • This goes hand in hand with honesty. While remaining quiet, you must still ensure you are open and approachable to your team.
  4. Modesty
    • Even as a leader, you do not put yourself above your team. You hold yourself to the same standards and accountability as your employees.

Keep in mind that although a quiet leader may be in the background a lot of the time, they still have an air confidence about them that people respond to. Leading by example and not just “talking the talk” can be the best way to motivate your staff. When you build the right relationships with your employees, you will find that you no longer have to be loud in order for them to listen.

Have you ever adopted a quiet leadership style within a team? Was it successful? Please share your experiences in the comments!


Benefits of Team Building

o-TEAM-BUILDING-facebookAs a business advisor, a common question I’m often asked is if team-building activities are actually important. The answer is a resounding yes. You may not realize it, but you may be doing yourself a disservice as a business owner by not taking the time to focus on building the strength of the relationships between your team members.

It is no secret that a cohesive team of employees leads to greater success for any business. Why exactly? I’ve outlined below a few key benefits of team building that are worth considering:

  • Increased Trust
    • When you have a team that is constantly working together, a mutual trust between all employees will make every process much smoother. Employees are able to depend on one another and become more productive as a result of trust.
  • Greater Communication
    • A team that can’t communicate will never get anywhere fast. While everyone has different styles of communicating, understanding these differences will make your team more efficient and better functioning overall.
  • Greater Collaboration
    • An “every man for themselves” mentality is detrimental to a successful team. Creating strong bonds between your employees will help them realize the interdependency of the team and appreciate the collaborative opportunities available to them.
  • Easier Conflict Resolution
    • Team building is a great way for your employees to get to know one another on a more personal level. With large groups, you’re bound to have varying personalities, and team-building activities are the best way to become accustomed to each other’s dispositions.

There are a variety of team building activities to choose from that focus on these specific outcomes. While you try to make team-building fun, you want to ensure that the takeaways of the activities directly influence your employees working environment, so your team members recognize the benefits of participating.

As a business owner, it is vital to pay attention to your employees and understand what team dynamics they may be lacking, and react accordingly, after all your employees are the core of any successful business.

What is your favourite team building activity, and how did it influence your team dynamic? Share your experiences with me in the comments!


Goal Setting – Are You Being Strategic?

Road-Map-290x220Every business owner, regardless of how big or small their business is, needs goals to keep their business moving forward, their employees motivated and to maintain momentum. There are many different approaches to goal setting, and each one can be as successful as the next.

As a business owner you should define short and long term goals, and establish a plan for how to get there. Goals set for your business should align with your personal goals, and be fueled by a big-picture, forward-thinking perspective. Without strategic goals, you may struggle to find the path from where your business currently stands to where you’d like it to be.

I’ve put together some goal-setting tips that should help you achieve even your most ambitious business goals!

Tips for Goal Setting

Determine who you are and where you stand. Determine what strengths, weaknesses, opportunities and threats may be helping or hindering you from reaching success. Ask yourself why you began the company — does that old spark still drive your business as it is now? Revisit your personal vision and reflect on how your company has evolved.

Write your goals down. Putting your goals in writing and sharing them with your team confirms your commitment to achieving them. While brainstorming is a great place to start, without writing down your goals your focus will fade. Force yourself to focus by outlining specific goals you and your company can work toward.

You may even find writing your goals down to be exciting! In my experience, goal setting brings out the optimism and ambition in myself and my colleagues, and acts as a reminder of how much good we all have to look forward to.

Have realistic expectations. Setting unattainable goals won’t lead you to success, and it certainly won’t give you the motivation needed to get there. Goals should be attainable through hard work and effort, and focused around the most important aspects of your business. The goals you set should challenge you and your team.

Establish milestones so you can track and measure success. By failing to plan, you are essentially planning to fail! Think about short and long-term success, and visualize what will help keep you and your team motivated. Have a schedule and set monthly milestones so you can track whether or not you are accomplishing the things you wish to. While tracking your success (or failures… because it happens!) you will be able to see what roadblocks lay ahead, and how you can get over them to come out on top. Once you reach a milestone don’t forget to celebrate!

Think of how your goals affect your whole team. While goal setting, be tactical and set goals for individuals, different departments, and the business as a whole. Have employees contribute their knowledge and ideas when goal setting to help keep goals realistic and attainable. Sharing goals with the whole team can encourage team effort, and a sense of responsibility.

Know your plan of action. Create a plan that supports your specific goals. When reviewing your plan be sure to think about how you will tackle issues as they occur, how issues will affect the team, clients, stakeholders, and whomever else is connected, and whether or not you are clinging to goals that no longer make sense for your business.

Fear of failure should never hold you back from setting goals and reaching for them! Effective and strategic goal setting will allow for individual accountability, and most importantly, will help keep your business aligned with your vision, and on the track to success.

Do you have short and long term goals set for your company? Do you feel like your goals are attainable and motivating? Tell me about your experiences by commenting below.