3 Steps To Making Better DecisionsPosted: June 25, 2013
As business owners, your number one responsibility is to make decisions and lead the team. That said, in all my years as a business advisor, it is surprising that the one area that I see many business owners struggle with is decision-making.
As the leader of a company, people are relying on you to make prompt, clear-cut decisions – whether you delay or run away from the decision-making all together will directly impact the success of your business and team. Having a good process in place for making decisions is the best way to ensure you are making the right decision, and keeping all matters consistent.
I’ve outlined below a simple three-step process that will help you make better decisions
Step 1: Clearly Identify the Issue
The first step in solving any problem for good is making sure that you’re addressing the cause, and not the symptom. Too often I see business owners or leaders get stuck looking at the symptoms and mulling them over and over, yet never addressing the root cause of the issue that needs to be addressed. When you identify the issue, it sets the groundwork for making a decision.
Step 2: Solicit Input
Depending on what the issue is, invite staff or senior management to share their input and partake in a group discussion with you. Hold a meeting in which you clearly state that you value their opinions and want to have a frank and honest discussion. Listen to their opinions. This should be a one-time meeting on the topic and once you have heard from all the parties, you can tell them when you’ll be making a final decision on this issue and thank them for their participation. The point of the meeting is NOT to have the team make a decision for you, but rather to weigh in on the topic so you can make a more educated decision.
Step 3: Make a Decision
The final step in the process is the most basic, but sometimes the hardest. Make a decision and move on. You are the boss and making decisions is your top job responsibility. So after you’ve heard from your key people, it’s time to decide what you’re going to do, assign responsibilities for getting it done, and move on. Remember there is no perfect decision!
A successful company needs a leader with clarity; one who can make decisions and communicate the rationale behind them. Wouldn’t you want to follow a good leader?
Do you find it hard to make decisions? How has good or bad decision-making affected your business? Please share your experiences in the comments below.